Delivery Times
Orders are processed and shipped within 1–3 business days (unless otherwise noted). Once your order ships, you'll receive an email with tracking information.
Standard shipping typically takes 2–5 business days, depending on your location. Please note that delivery times are estimates and cannot be guaranteed by the shipping carrier.
If your order is time-sensitive, please reach out if interested in upgrading shipping.
Large orders may arrive in multiple boxes.
Shipping Methods
We ship using:
- USPS Ground Advantage
- USPS Priority Mail
- UPS (for larger packages)
The shipping carrier is selected based on your order size and destination.
Shipping Address Accuracy
Please verify that your shipping address is correct before placing your order.
If a package is returned because of an incorrect, incomplete, or undeliverable address, the customer is responsible for the full cost of reshipping the order.
Returns & Damaged Items
Due to the handmade and perishable nature of our products, we do not accept returns or exchanges.
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging so we can assist you.
Air Plant Care
Each gift box includes a healthy, hand-selected live air plant.
Please open the package promptly after delivery. We are not responsible for plants that are left in mailboxes, parcel lockers, at post offices, or otherwise left unattended after delivery.
If your air plant arrives in poor condition, please contact us within 7 days and include a photo so we can help.
Hand-Delivering Your Gift?
If you plan to give the gift in person, please do not leave the air plant inside the gift box for more than one week (including shipping time).
During hot summer weather, the box should be opened and the plant cared for as soon as possible.
Seasonal Shipping
Winter Shipping
If you're sending a gift to an area experiencing freezing temperatures, we recommend monitoring the tracking information and notifying the recipient when the package is delivered.
We are not responsible for damage caused by freezing temperatures or packages left outdoors, in parcel lockers, or awaiting pickup.
Summer Shipping
Our candles are made with premium soy wax, which has a melting point of approximately 115°F.
During periods of extreme heat, candles may soften or melt while in transit. We cannot be responsible for heat-related melting caused by carrier conditions.
Gift Messages
Gift messages can be entered during checkout.
- Short messages are printed on a gift tag.
- Longer messages are printed on premium white linen cardstock.
If you do not wish to include a gift message, simply enter "None."
Please remember to include your name if you'd like the recipient to know who the gift is from. We never include packing slips, pricing, or receipts in gift orders.
Multiple Shipping Addresses
If you're sending gifts to multiple recipients, please place a separate order for each shipping address.
For corporate gifting or large bulk orders, please contact us—we're happy to help coordinate your shipment.